Guide For Getting Free Stuff

Ok, if you are like me you have heard so much about the FreeIpods and FreeFlatScreens websites on different forums, blogs, IM's, etc, you are about to puke. So am I. But yet the draw of getting an Ipod for doing basically nothing is pretty strong. I dismissed all the "stories" of people getting their ipods as the marketing machine at work. However, when Kevin Rose published that not only did he receive his, but a few of his friends did as well, I figured I might take a chance and give it a go. Today I received proof that it does indeed work. Yep, I got my iPod.

Whats in it for them?
Step 1. Collect Names.
Step 2. Send those names items worth $200 or more
Step 3. ?????
Step 4. Profit

Before I signed up, I wanted to get to the bottom of the ?????. I didn't want any sweaty, filth pushing webmonkeys to have all my info, so I did my research. Gratis Internet, the parent company of the FreeIpods, FreeFlatscreens, etc. sites, recently did an interview with Wired Magazine.
In this article Gratis states that they are acting as Head Hunters for companies (more on that later) and are paid between $50-$90 per referral. Although this seems like a lot of money, this is nothing compared to what these companies spend for print advertising which does not guarentee ANY customers. So now we know what ?????? equals. ??????=$50-$90 for Gratis per guranteed customer (referral sites).

How Does it Work?
You sign-up on one (or more) of the following websites:

http://www.FreeMiniMacs.com/?r=14098976
This site gives away free Mini Macs. At the time of this writing only the 80gb MiniMac was available.

http://www.FreeDesktopPC.com/?r=13082204
This site gives away free flat screen monitors and TVs. At the time of this writing the following flat screens were available: Sony 19" LCD, Samsung 15" SyncMaster 510MP LCD TV, Samsung SyncMaster 710N LCD Monitor, Sony 27" FD Trinitron WEGA TV, or a 24" Toshiba TV/VCR/DVD combo

http://www.FreeGamingSystems.com/?r=12660654
This site gives away gaming systems. At the time of this writing the Slim PS2, Xbox, Nintendo Gamecube, and Nintendo DS were available.

http://www.FreeHandbags.com/?r=13950244
This site gives away high-end handbags. Might be a good surprise for your wife or girlfriend. =) At the time of this writing the following bags were available: Prada Mini-Hobo (black, Pink, Powder Blue), Burberry Novacheck Minisling, Coach Signature Demi Pouch (black, camel, purple), Kate Spade Pia Pochette (Black, Pink, Red)

http://www.mp3players4free.com/default.aspx?r=82419
This site gives out free mp3 players. You can get paypal $275, ipod, rio carbon, iriver, ipod mini.

http://www.dvrs4free.com/default.aspx?r=90581
This site gives away TiVo, Replay TV, and $275 paypal.

http://www.macminis4free.com/default.aspx?r=181183
Another mini mac site.

http://www.cameras4free.com/default.aspx?r=90773
This site is giving away high end digital cameras. At the the time of writing this, you follow cams are available: Canon Powershot S1 IS, Sony DSC-P100, Sony DSC-W1, Canon Powershot A95, $325 paypal.


Ok, so here is the tricky part. Once you sign up with one of these websites, you have to complete an "offer" from gratis's advertisers. There are numberous offers, some being better than others. Now remember the ???? = $50 - $90 equation? In order for you to receive your ipod/Flatscreen/Desktop PC/Handbag you have to refer 5, 8, or 10 of your friends, and they have to complete one of the offers as well. Then in order for them to receive theirs they need to refer others, and so on. So lets just look at why they are going to send an Ipod to you. (1(you) + 5(your friends)) x $90 = $540 - $250(ipod) = $290 profit for them just for you signing up. The advertisers are more than willing to pay, and FreeIpods is more than happy to send you your ipod. Works out for everyone.

What is the basic "lingo"?
"ref"/"referral" = The thing required to get your free items. These are your friends.
"green" = Status indicator that means your offer has been completed.
"yellow" = Status indicator that means your offer has yet to be completed or is in the process/pending.
"hold" = Means your account has been suspended or stopped. DON'T CHEAT.
"STV" = Means your product has been "Shipped To Vendor" You should recieve it in about 10 days time.

What process should you use to sign up (to ensure that you will get your item)
When signing up, it is recommended that you use Internet Explorer (sucks) some people have reported problems using other browsers (ex. Firefox, opera, etc.) Also make sure you have cookies accepted.

1. Click on one of the links above and enter a VALID US mailing address.

2. Complete the marketing survey - not your answers do not have any impact on you receiving your item. Just say no to them.

3. Once you have signed up, you should receive a verification email. If you did not receive one, go to the "My Account" page and click the link to have them resend it. If you still did not get it check your spam folder.

4. Sign-up with one of their partners and complete the offer. (see the section which offer should I choose) It can take up to 15 days for your offer to show completed. (A term that we freebie goers use for a "completed offer" is called "credit.") But usually they show completed after 24 hours. Be patient. If it doesn't show up as completed, you can email the site with proof and confirmation for signing up and they will give you credit.


Which offer should I choose?
Just so you know all offers require a credit card, **HOWEVER** not all of them cost anything! =) Here is a list of my recommended offers and I have not had any problems whatsover with doing these.

* Video Professor: This requires a credit card and pay only $3 shipping for computer tutorial CDs. After you receive the CDs, just call customer support and cancel your membership. Return to sender the CDs and they will refund you the shipping costs.

* Complete Home: Instant verification. Sign up for their program for $1 two month trial. You get a FREE $20 Lowes Gift Card just for doing this offer. Cancel your subscription within the 2 month trial and pay NOTHING and keep the gift card!

* Buyer's Advantage: Instant verification. Sign up for their program for $1 two month trial. You get a FREE $20 Circuit City Gift Card just for doing this offer. Cancel your subscription within the 2 month trial and pay NOTHING and keep the gift card!

* Great Fun: Instant verification. Sign up for their program for $1 two month trial. You get a FREE Walkie Talkie just for doing this offer. Cancel your subscription within the 2 month trial and pay NOTHING and keep the gift card!

* Traveler's Advantage: Instant verification. Sign up for their program for $1 two month trial. You get a FREE Thin Digital Camera just for doing this offer. Cancel your subscription within the 2 month trial and pay NOTHING and keep the gift card!

* eFax Plus: Sign up for their fax service. You get a 30 day free trial. Upon receiving credit for doing the offer, simply cancel the service within the free trial and pay nothing! It usually take 1-3 days to receive credit for this offer.

* Blockbuster Online: Try a two week trial of Blockbuster's Netflix-like service. Cancel online within trial time and pay nothing.

*Zooba: If you are a book fan, sign up for this offer. You get a book for $10 with free shipping. Instant verification.

*Various Credit Card offers: Apply for a credit card and get approved. When it arrives, cut it up and toss it out. Nothing to cancel, nothing to pay, and free stuff to gain!

Many of these offers are big companies, so you do not have to question the legitimacy for signing up under them. In other words, you will be safe because you are giving your credit card information to aol, blockbuster, and general motors, and i highly doubt that they will sell this info.

These are free, as long as you cancel within the trial period. Some offer online cancellations while others require calling their support number. Just tell them that you dont find yourself using their services enough so you want to cancel and they'll cancel your membership without any problems.

Cheating
Many of these free sites take cheating very seriously. If you want your free gift and not have you account suspended, simply DON'T CHEAT! Don't refer yourself and do all the offers yourself. If you think you can cheat the system because you are a 1337 h4x0r and you can use proxies and IP spoofs to refer yourself, DON'T DO IT. When you are in the approval stage, they will intensely throughly examine your account and make sure that all your referrels are legit and unique. Trust me, I know many people who have gotten suspended for attempting to cheat.

Multiple Accounts
This goes under cheating. It is wise not to create multiple accounts under the same site because it is against the free site's TOS. They suspend you no matter what your reason is, even if it was an accident. This also includes referring family members. You can only create one account under one household, under one IP address per site. So you cannot refer mother, sister, or brother to do it unless they live in another household.

So you've ran out of offers to do. What do I do?
Ok, if you are a freebie freak, you will probably eventually run out of offers to do because of the fact that you signed up for so many free sites did all the easy free offers. What shoud you do? Remember that free sites give you credit for a unique signup for the offers. So if you signed up for blockbuster online offer at freeflatscreens, you cannot do it again for another free site such as freedesktoppc. But there is a trick to this. A unique signup = a unique credit card that you used to sign up. So if you have a another credit card, you can sign up for the offer again. Another method is to purchase a visa gift card from your mall, or go to www.webcertificate.com and purchase a virtual debit/credit card and do the offers with those.

If you followed all these steps correctly, your free gift will be delivered to your doorstep in no time.

Here are the steps:
1. Getting friends to sign up under you
2. Approval Stage: They will analyze your account for fraud. Takes 1 week.
3. Pending Stage: Your account have been approved. You are now processing. This will take 1-2 weeks.
4. STV: Sent to Vendor. Your product will arrive in 10 days.
5. Shipped: Congrats!

Most of these freebie sites are for U.S residents only.

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Caught A Virus?

If you've let your guard down--or even if you haven't--it can be hard to tell if your PC is infected. Here's what to do if you suspect the worst.


Heard this one before? You must run antivirus software and keep it up to date or else your PC will get infected, you'll lose all your data, and you'll incur the wrath of every e-mail buddy you unknowingly infect because of your carelessness.

You know they're right. Yet for one reason or another, you're not running antivirus software, or you are but it's not up to date. Maybe you turned off your virus scanner because it conflicted with another program. Maybe you got tired of upgrading after you bought Norton Antivirus 2001, 2002, and 2003. Or maybe your annual subscription of virus definitions recently expired, and you've put off renewing.

It happens. It's nothing to be ashamed of. But chances are, either you're infected right now, as we speak, or you will be very soon.

For a few days in late January, the Netsky.p worm was infecting about 2,500 PCs a day. Meanwhile the MySQL bot infected approximately 100 systems a minute (albeit not necessarily desktop PCs). As David Perry, global director of education for security software provider Trend Micro, puts it, "an unprotected [Windows] computer will become owned by a bot within 14 minutes."

Today's viruses, worms, and so-called bots--which turn your PC into a zombie that does the hacker's bidding (such as mass-mailing spam)--aren't going to announce their presence. Real viruses aren't like the ones in Hollywood movies that melt down whole networks in seconds and destroy alien spacecraft. They operate in the background, quietly altering data, stealing private operations, or using your PC for their own illegal ends. This makes them hard to spot if you're not well protected.

Is Your PC "Owned?"

I should start by saying that not every system oddity is due to a virus, worm, or bot. Is your system slowing down? Is your hard drive filling up rapidly? Are programs crashing without warning? These symptoms are more likely caused by Windows, or badly written legitimate programs, rather than malware. After all, people who write malware want to hide their program's presence. People who write commercial software put icons all over your desktop. Who's going to work harder to go unnoticed?

Other indicators that may, in fact, indicate that there's nothing that you need to worry about, include:

* An automated e-mail telling you that you're sending out infected mail. E-mail viruses and worms typically come from faked addresses.
* A frantic note from a friend saying they've been infected, and therefore so have you. This is likely a hoax. It's especially suspicious if the note tells you the virus can't be detected but you can get rid of it by deleting one simple file. Don't be fooled--and don't delete that file.

I'm not saying that you should ignore such warnings. Copy the subject line or a snippet from the body of the e-mail and plug it into your favorite search engine to see if other people have received the same note. A security site may have already pegged it as a hoax.

Sniffing Out an Infection

There are signs that indicate that your PC is actually infected. A lot of network activity coming from your system (when you're not actually using Internet) can be a good indicator that something is amiss. A good software firewall, such as ZoneAlarm, will ask your permission before letting anything leave your PC, and will give you enough information to help you judge if the outgoing data is legitimate. By the way, the firewall that comes with Windows, even the improved version in XP Service Pack 2, lacks this capability.

To put a network status light in your system tray, follow these steps: In Windows XP, choose Start, Control Panel, Network Connections, right-click the network connection you want to monitor, choose Properties, check "Show icon in notification area when connected," and click OK.

If you're interested in being a PC detective, you can sniff around further for malware. By hitting Ctrl-Alt-Delete in Windows, you'll bring up the Task Manager, which will show you the various processes your system is running. Most, if not all, are legit, but if you see a file name that looks suspicious, type it into a search engine and find out what it is.

Want another place to look? In Windows XP, click Start, Run, type "services.msc" in the box, and press Enter. You'll see detailed descriptions of the services Windows is running. Something look weird? Check with your search engine.

Finally, you can do more detective work by selecting Start, Run, and typing "msconfig" in the box. With this tool you not only see the services running, but also the programs that your system is launching at startup. Again, check for anything weird.

If any of these tools won't run--or if your security software won't run--that in itself is a good sign your computer is infected. Some viruses intentionally disable such programs as a way to protect themselves.

What to Do Next

Once you're fairly sure your system is infected, don't panic. There are steps you can take to assess the damage, depending on your current level of protection.

* If you don't have any antivirus software on your system (shame on you), or if the software has stopped working, stay online and go for a free scan at one of several Web sites. There's McAfee FreeScan, Symantec Security Check, and Trend Micro's HouseCall. If one doesn't find anything, try two. In fact, running a free online virus scan is a good way to double-check the work of your own local antivirus program. When you're done, buy or download a real antivirus program.
* If you have antivirus software, but it isn't active, get offline, unplug wires-- whatever it takes to stop your computer from communicating via the Internet. Then, promptly perform a scan with the installed software.
* If nothing seems to be working, do more research on the Web. There are several online virus libraries where you can find out about known viruses. These sites often provide instructions for removing viruses--if manual removal is possible--or a free removal tool if it isn't. Check out GriSOFT's Virus Encyclopedia, Eset's Virus Descriptions, McAffee's Virus Glossary, Symantec's Virus Encyclopedia, or Trend Micro's Virus Encyclopedia.

A Microgram of Prevention

Assuming your system is now clean, you need to make sure it stays that way. Preventing a breach of your computer's security is far more effective than cleaning up the mess afterwards. Start with a good security program, such Trend Micro's PC-Cillin, which you can buy for $50.

Don't want to shell out any money? You can cobble together security through free downloads, such as AVG Anti-Virus Free Edition, ZoneAlarm (a personal firewall), and Ad-Aware SE (an antispyware tool).

Just make sure you keep all security software up to date. The bad guys constantly try out new ways to fool security programs. Any security tool without regular, easy (if not automatic) updates isn't worth your money or your time.

Speaking of updating, the same goes for Windows. Use Windows Update (it's right there on your Start Menu) to make sure you're getting all of the high priority updates. If you run Windows XP, make sure to get the Service Pack 2 update. To find out if you already have it, right-click My Computer, and select Properties. Under the General tab, under System, it should say "Service Pack 2."

Here are a few more pointers for a virus-free life:

* Be careful with e-mail. Set your e-mail software security settings to high. Don't open messages with generic-sounding subjects that don't apply specifically to you from people you don't know. Don't open an attachment unless you're expecting it.
* If you have broadband Internet access, such as DSL or cable, get a router, even if you only have one PC. A router adds an extra layer of protection because your PC is not connecting directly with the Internet.
* Check your Internet ports. These doorways between your computer and the Internet can be open, in which case your PC is very vulnerable; closed, but still somewhat vulnerable; or stealthed (or hidden), which is safest. Visit Gibson Research's Web site and run the free ShieldsUP test to see your ports' status. If some ports show up as closed--or worse yet, open--check your router's documentation to find out how to hide them.

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Bit Torrent Tutorials

The first things you need to know about using Bit Torrent:
-- Bit Torrent is aimed at broadband users (or any connection better than dialup).
-- Sharing is highly appreciated, and sharing is what keeps bit torrent alive.
-- A bit torrent file (*.torrent) contains information about the piece structure of the download (more on this later)
-- The method of downloading is not your conventional type of download. Since downloads do not come in as one
big chunk, you are able to download from many people at once, increasing your download speeds. There may be
100 "pieces" to a file, or 20,000+ pieces, all depending on what you're downloading. Pieces are usually small (under 200kb)

-- The speeds are based upon people sharing as they download, and seeders. Seeders are people who constantly
share in order to keep torrents alive. Usually seeders are on fast connections (10mb or higher).

In this tutorial, I will be describing it all using a bit torrent client called Azureus. This client is used to decode the .torrent files into a useable format to download from other peers. From here on out, I will refer to Bit Torrent as BT.

Which BT client you use, is purely up to you. I have tried them all, and my personal favorite is Azureus for many reasons. A big problem with most BT clients out there, is that they are extremely CPU intensive, usually using 100% of your cpu power during the whole process. This is the number one reason I use Azureus. Another, is a recently released plug-in that enables you to browse all current files listed on suprnova.org (the #1 source for torrent downloads).

Before you use the plug-in, take a look at /http://www.suprnova.org, and browse the files. Hold your mouse over the links, and you'll notice every file ends in .torrent. This is the BT file extension. Usually, .torrent files are very small, under 200kb. They contain a wealth of information about the file you want to download. A .torrent file can contain just 1 single file, or a a directory full of files and more directories. But regardless, every download is split up into hundreds or thousands of pieces. The pieces make it much easier to download at higher speeds. Back to suprnova.org. Look at the columns:

Added | Name | Filesize | Seeds | DLs (and a few more which aren't very useful.)

I'll break this down.
Added: Self explanitory, its the date the torrent was added.
Name: Also self explanitory.
Filesize: Duh
Seeds: This is how many people are strictly UPLOADING, or sharing. These people are the ones that keep .torrent files alive. By "alive", I mean, if there's no one sharing the .torrent file, no one can download.
DLs: This is how many people currently downloading that particular torrent. They also help keep the torrent alive as they share while they download.

It's always best to download using a torrent that has a decent amount of seeders and downloaders, this way you can be assured there's a good chance your download will finish. The more the better.

Now that you should understand how torrent files work, and how to use them, on to Azureus!
First, get JAVA! You need this to run Azureus, as java is what powers it. Get Java here: /http://java.sun.com/j2se/1.4.2/download.html
Next, get Azureus at: /http://azureus.sourceforge.net
Next, get the Suprnovalister plugin from /http://s93732957.onlinehome.us/storage/suprnovalister.jar

Install Java JRE before you do ANYTHING.

Install Azureus, and then in the installation folder, create 2 more folders. ./Plugins/suprnovalister (For example, if you installed Azureus to C:\PROGRAM FILES\AZUREUS, create C:\PROGRAM FILES\AZUREUS\PLUGINS\SUPRNOVALISTER). Next, put the suprnovalister.jar file that you downloaded, in that folder.

Load up Azureus, and if you want, go through the settings and personalize it.

The tab labeled "My Torrents" is the section of Azureus you need the most often. That lists all your transfers, uploads and downloads. It shows every bit of information you could possibly want to know about torrents you download.

In the menu bar, go to View > Plugins > Suprnova Lister. This will open up a new tab in Azureus. Click on "Update Mirror". This will get a mirror site of suprnova.org containing all current torrent files available. Once a mirror is grabbed, choose a category from the drop-down box to the left and click "Update". Wah-lah, all the available downloads appear in the main chart above. Just double click a download you want, and bang its starting to download. Open the "My Torrents" tab again to view and make sure your download started.

After your download has finished, be nice, and leave the torrent transferring. So people can get pieces of the file from you, just as you got pieces from other people.

Alternatively, if you don't want to use the plugin... you can just head to suprnova.org and download files to any folder. Then go to File > Open > .torrent File in Azureus.

This should about wrap it up for the Bit Torrent Tutorial. If you guys think of anything I should add, or whatnot, just let me know and I'll check into it.

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23 Ways To Speed WinXP, Not only Defrag

Since defragging the disk won't do much to improve Windows XP performance, here are 23 suggestions that will. Each can enhance the performance and reliability of your customers' PCs. Best of all, most of them will cost you nothing.

1.) To decrease a system's boot time and increase system performance, use the money you save by not buying defragmentation software -- the built-in Windows defragmenter works just fine -- and instead equip the computer with an Ultra-133 or Serial ATA hard drive with 8-MB cache buffer.

2.) If a PC has less than 512 MB of RAM, add more memory. This is a relatively inexpensive and easy upgrade that can dramatically improve system performance.

3.) Ensure that Windows XP is utilizing the NTFS file system. If you're not sure, here's how to check: First, double-click the My Computer icon, right-click on the C: Drive, then select Properties. Next, examine the File System type; if it says FAT32, then back-up any important data. Next, click Start, click Run, type CMD, and then click OK. At the prompt, type CONVERT C: /FS:NTFS and press the Enter key. This process may take a while; it's important that the computer be uninterrupted and virus-free. The file system used by the bootable drive will be either FAT32 or NTFS. I highly recommend NTFS for its superior security, reliability, and efficiency with larger disk drives.

4.) Disable file indexing. The indexing service extracts information from documents and other files on the hard drive and creates a "searchable keyword index." As you can imagine, this process can be quite taxing on any system.

The idea is that the user can search for a word, phrase, or property inside a document, should they have hundreds or thousands of documents and not know the file name of the document they want. Windows XP's built-in search functionality can still perform these kinds of searches without the Indexing service. It just takes longer. The OS has to open each file at the time of the request to help find what the user is looking for.

Most people never need this feature of search. Those who do are typically in a large corporate environment where thousands of documents are located on at least one server. But if you're a typical system builder, most of your clients are small and medium businesses. And if your clients have no need for this search feature, I recommend disabling it.

Here's how: First, double-click the My Computer icon. Next, right-click on the C: Drive, then select Properties. Uncheck "Allow Indexing Service to index this disk for fast file searching." Next, apply changes to "C: subfolders and files," and click OK. If a warning or error message appears (such as "Access is denied"), click the Ignore All button.

5.) Update the PC's video and motherboard chipset drivers. Also, update and configure the BIOS. For more information on how to configure your BIOS properly, see this article on my site.

6.) Empty the Windows Prefetch folder every three months or so. Windows XP can "prefetch" portions of data and applications that are used frequently. This makes processes appear to load faster when called upon by the user. That's fine. But over time, the prefetch folder may become overloaded with references to files and applications no longer in use. When that happens, Windows XP is wasting time, and slowing system performance, by pre-loading them. Nothing critical is in this folder, and the entire contents are safe to delete.

7.) Once a month, run a disk cleanup. Here's how: Double-click the My Computer icon. Then right-click on the C: drive and select Properties. Click the Disk Cleanup button -- it's just to the right of the Capacity pie graph -- and delete all temporary files.

8.) In your Device Manager, double-click on the IDE ATA/ATAPI Controllers device, and ensure that DMA is enabled for each drive you have connected to the Primary and Secondary controller. Do this by double-clicking on Primary IDE Channel. Then click the Advanced Settings tab. Ensure the Transfer Mode is set to "DMA if available" for both Device 0 and Device 1. Then repeat this process with the Secondary IDE Channel.

9.) Upgrade the cabling. As hard-drive technology improves, the cabling requirements to achieve these performance boosts have become more stringent. Be sure to use 80-wire Ultra-133 cables on all of your IDE devices with the connectors properly assigned to the matching Master/Slave/Motherboard sockets. A single device must be at the end of the cable; connecting a single drive to the middle connector on a ribbon cable will cause signaling problems. With Ultra DMA hard drives, these signaling problems will prevent the drive from performing at its maximum potential. Also, because these cables inherently support "cable select," the location of each drive on the cable is important. For these reasons, the cable is designed so drive positioning is explicitly clear.

10.) Remove all spyware from the computer. Use free programs such as AdAware by Lavasoft or SpyBot Search & Destroy. Once these programs are installed, be sure to check for and download any updates before starting your search. Anything either program finds can be safely removed. Any free software that requires spyware to run will no longer function once the spyware portion has been removed; if your customer really wants the program even though it contains spyware, simply reinstall it. For more information on removing Spyware visit this Web Pro News page.

11.) Remove any unnecessary programs and/or items from Windows Startup routine using the MSCONFIG utility. Here's how: First, click Start, click Run, type MSCONFIG, and click OK. Click the StartUp tab, then uncheck any items you don't want to start when Windows starts. Unsure what some items are? Visit the WinTasks Process Library. It contains known system processes, applications, as well as spyware references and explanations. Or quickly identify them by searching for the filenames using Google or another Web search engine.

12.) Remove any unnecessary or unused programs from the Add/Remove Programs section of the Control Panel.

13.) Turn off any and all unnecessary animations, and disable active desktop. In fact, for optimal performance, turn off all animations. Windows XP offers many different settings in this area. Here's how to do it: First click on the System icon in the Control Panel. Next, click on the Advanced tab. Select the Settings button located under Performance. Feel free to play around with the options offered here, as nothing you can change will alter the reliability of the computer -- only its responsiveness.

14.) If your customer is an advanced user who is comfortable editing their registry, try some of the performance registry tweaks offered at Tweak XP.

15.) Visit Microsoft's Windows update site regularly, and download all updates labeled Critical. Download any optional updates at your discretion.

16.) Update the customer's anti-virus software on a weekly, even daily, basis. Make sure they have only one anti-virus software package installed. Mixing anti-virus software is a sure way to spell disaster for performance and reliability.

17.) Make sure the customer has fewer than 500 type fonts installed on their computer. The more fonts they have, the slower the system will become. While Windows XP handles fonts much more efficiently than did the previous versions of Windows, too many fonts -- that is, anything over 500 -- will noticeably tax the system.

18.) Do not partition the hard drive. Windows XP's NTFS file system runs more efficiently on one large partition. The data is no safer on a separate partition, and a reformat is never necessary to reinstall an operating system. The same excuses people offer for using partitions apply to using a folder instead. For example, instead of putting all your data on the D: drive, put it in a folder called "D drive." You'll achieve the same organizational benefits that a separate partition offers, but without the degradation in system performance. Also, your free space won't be limited by the size of the partition; instead, it will be limited by the size of the entire hard drive. This means you won't need to resize any partitions, ever. That task can be time-consuming and also can result in lost data.

19.) Check the system's RAM to ensure it is operating properly. I recommend using a free program called MemTest86. The download will make a bootable CD or diskette (your choice), which will run 10 extensive tests on the PC's memory automatically after you boot to the disk you created. Allow all tests to run until at least three passes of the 10 tests are completed. If the program encounters any errors, turn off and unplug the computer, remove a stick of memory (assuming you have more than one), and run the test again. Remember, bad memory cannot be repaired, but only replaced.

20.) If the PC has a CD or DVD recorder, check the drive manufacturer's Web site for updated firmware. In some cases you'll be able to upgrade the recorder to a faster speed. Best of all, it's free.

21.) Disable unnecessary services. Windows XP loads a lot of services that your customer most likely does not need. To determine which services you can disable for your client, visit the Black Viper site for Windows XP configurations.

22.) If you're sick of a single Windows Explorer window crashing and then taking the rest of your OS down with it, then follow this tip: open My Computer, click on Tools, then Folder Options. Now click on the View tab. Scroll down to "Launch folder windows in a separate process," and enable this option. You'll have to reboot your machine for this option to take effect.

23.) At least once a year, open the computer's cases and blow out all the dust and debris. While you're in there, check that all the fans are turning properly. Also inspect the motherboard capacitors for bulging or leaks. For more information on this leaking-capacitor phenomena, you can read numerous articles on my site.


Following any of these suggestions should result in noticeable improvements to the performance and reliability of your customers' computers. If you still want to defrag a disk, remember that the main benefit will be to make your data more retrievable in the event of a crashed drive.

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Nice list of windows shortcuts

For Real Windows Newbie's here you go...

CTRL+C (Copy)
CTRL+X (Cut)
CTRL+V (Paste)
CTRL+Z (Undo)
DELETE (Delete)

SHIFT+DELETE (Delete the selected item permanently without placing the item in the Recycle Bin)
CTRL while dragging an item (Copy the selected item)
CTRL+SHIFT while dragging an item (Create a shortcut to the selected item)
F2 key (Rename the selected item)
CTRL+RIGHT ARROW (Move the insertion point to the beginning of the next word)
CTRL+LEFT ARROW (Move the insertion point to the beginning of the previous word)
CTRL+DOWN ARROW (Move the insertion point to the beginning of the next paragraph)
CTRL+UP ARROW (Move the insertion point to the beginning of the previous paragraph)
CTRL+SHIFT with any of the arrow keys (Highlight a block of text)
SHIFT with any of the arrow keys (Select more than one item in a window or on the desktop, or select text in a document)
CTRL+A (Select all)
F3 key (Search for a file or a folder)
ALT+ENTER (View the properties for the selected item)
ALT+F4 (Close the active item, or quit the active program)
ALT+ENTER (Display the properties of the selected object)
ALT+SPACEBAR (Open the shortcut menu for the active window)
CTRL+F4 (Close the active document in programs that enable you to have multiple documents open simultaneously)
ALT+TAB (Switch between the open items)
ALT+ESC (Cycle through items in the order that they had been opened)
F6 key (Cycle through the screen elements in a window or on the desktop)
F4 key (Display the Address bar list in My Computer or Windows Explorer)
SHIFT+F10 (Display the shortcut menu for the selected item)
ALT+SPACEBAR (Display the System menu for the active window)
CTRL+ESC (Display the Start menu)
ALT+Underlined letter in a menu name (Display the corresponding menu)
Underlined letter in a command name on an open menu (Perform the corresponding command)
F10 key (Activate the menu bar in the active program)
RIGHT ARROW (Open the next menu to the right, or open a submenu)
LEFT ARROW (Open the next menu to the left, or close a submenu)
F5 key (Update the active window)
BACKSPACE (View the folder one level up in My Computer or Windows Explorer)
ESC (Cancel the current task)
SHIFT when you insert a CD-ROM into the CD-ROM drive (Prevent the CD-ROM from automatically playing)
Dialog Box Keyboard Shortcuts
CTRL+TAB (Move forward through the tabs)
CTRL+SHIFT+TAB (Move backward through the tabs)
TAB (Move forward through the options)
SHIFT+TAB (Move backward through the options)
ALT+Underlined letter (Perform the corresponding command or select the corresponding option)
ENTER (Perform the command for the active option or button)
SPACEBAR (Select or clear the check box if the active option is a check box)
Arrow keys (Select a button if the active option is a group of option buttons)
F1 key (Display Help)
F4 key (Display the items in the active list)
BACKSPACE (Open a folder one level up if a folder is selected in the Save As or Open dialog box)
Microsoft Natural Keyboard Shortcuts
Windows Logo (Display or hide the Start menu)
Windows Logo+BREAK (Display the System Properties dialog box)
Windows Logo+D (Display the desktop)
Windows Logo+M (Minimize all of the windows)
Windows Logo+SHIFT+M (Restore the minimized windows)
Windows Logo+E (Open My Computer)
Windows Logo+F (Search for a file or a folder)
CTRL+Windows Logo+F (Search for computers)
Windows Logo+F1 (Display Windows Help)
Windows Logo+ L (Lock the keyboard)
Windows Logo+R (Open the Run dialog box)
Windows Logo+U (Open Utility Manager)
Accessibility Keyboard Shortcuts
Right SHIFT for eight seconds (Switch FilterKeys either on or off)
Left ALT+left SHIFT+PRINT SCREEN (Switch High Contrast either on or off)
Left ALT+left SHIFT+NUM LOCK (Switch the MouseKeys either on or off)
SHIFT five times (Switch the StickyKeys either on or off)
NUM LOCK for five seconds (Switch the ToggleKeys either on or off)
Windows Logo +U (Open Utility Manager)
Windows Explorer Keyboard Shortcuts
END (Display the bottom of the active window)
HOME (Display the top of the active window)
NUM LOCK+Asterisk sign (*) (Display all of the subfolders that are under the selected folder)
NUM LOCK+Plus sign (+) (Display the contents of the selected folder)
NUM LOCK+Minus sign (-) (Collapse the selected folder)
LEFT ARROW (Collapse the current selection if it is expanded, or select the parent folder)
RIGHT ARROW (Display the current selection if it is collapsed, or select the first subfolder)
Shortcut Keys for Character Map
After you double-click a character on the grid of characters, you can move through the grid by using the keyboard shortcuts:
RIGHT ARROW (Move to the right or to the beginning of the next line)
LEFT ARROW (Move to the left or to the end of the previous line)
UP ARROW (Move up one row)
DOWN ARROW (Move down one row)
PAGE UP (Move up one screen at a time)
PAGE DOWN (Move down one screen at a time)
HOME (Move to the beginning of the line)
END (Move to the end of the line)
CTRL+HOME (Move to the first character)
CTRL+END (Move to the last character)
SPACEBAR (Switch between Enlarged and Normal mode when a character is selected)
Microsoft Management Console (MMC) Main Window Keyboard Shortcuts
CTRL+O (Open a saved console)
CTRL+N (Open a new console)
CTRL+S (Save the open console)
CTRL+M (Add or remove a console item)
CTRL+W (Open a new window)
F5 key (Update the content of all console windows)
ALT+SPACEBAR (Display the MMC window menu)
ALT+F4 (Close the console)
ALT+A (Display the Action menu)
ALT+V (Display the View menu)
ALT+F (Display the File menu)
ALT+O (Display the Favorites menu)
MMC Console Window Keyboard Shortcuts
CTRL+P (Print the current page or active pane)
ALT+Minus sign (-) (Display the window menu for the active console window)
SHIFT+F10 (Display the Action shortcut menu for the selected item)
F1 key (Open the Help topic, if any, for the selected item)
F5 key (Update the content of all console windows)
CTRL+F10 (Maximize the active console window)
CTRL+F5 (Restore the active console window)
ALT+ENTER (Display the Properties dialog box, if any, for the selected item)
F2 key (Rename the selected item)
CTRL+F4 (Close the active console window. When a console has only one console window, this shortcut closes the console)
Remote Desktop Connection Navigation
CTRL+ALT+END (Open the Microsoft Windows NT Security dialog box)
ALT+PAGE UP (Switch between programs from left to right)
ALT+PAGE DOWN (Switch between programs from right to left)
ALT+INSERT (Cycle through the programs in most recently used order)
ALT+HOME (Display the Start menu)
CTRL+ALT+BREAK (Switch the client computer between a window and a full screen)
ALT+DELETE (Display the Windows menu)
CTRL+ALT+Minus sign (-) (Place a snapshot of the active window in the client on the Terminal server clipboard and provide the same functionality as pressing PRINT SCREEN on a local computer.)
CTRL+ALT+Plus sign (+) (Place a snapshot of the entire client window area on the Terminal server clipboard and provide the same functionality as pressing ALT+PRINT SCREEN on a local computer.)
Microsoft Internet Explorer Navigation
CTRL+B (Open the Organize Favorites dialog box)
CTRL+E (Open the Search bar)
CTRL+F (Start the Find utility)
CTRL+H (Open the History bar)
CTRL+I (Open the Favorites bar)
CTRL+L (Open the Open dialog box)
CTRL+N (Start another instance of the browser with the same Web address)
CTRL+O (Open the Open dialog box, the same as CTRL+L)
CTRL+P (Open the Print dialog box)
CTRL+R (Update the current Web page)
CTRL+W (Close the current window)

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